Refund Policy

PRODUCT RETURNS
Within 30 days of receiving your order, you may return any product that is unused, unopened, and in its original condition and packaging, for a refund. JC Golf Balls reserves the right to refuse returns that do not meet these requirements at its sole discretion. If we have made an error in your order, we will also refund the shipping and handling charges.

Returns Process:

1. The product must be in its original, unopened, unused condition and must include all parts and packaging.

2. Contact us by phone or email to request a return authorization number:

   • Phone: +1 (343) 630-4903
   • Email: sales@jcgolfballswholesale.com

3. Write the return authorization number on the original packing slip, or on a separate piece of paper along with your name, address, email, and phone number, and include it with the return.

4. Repackage the item securely in its original packaging.

5. Write the return authorization number on the outside of the shipping box.

6. Ship the item back to:

   JC Golf Balls
   2255 St. Laurent Blvd #205G
   Ottawa, ON K1G 4K3
   Attn: JC Golf Balls Returns

Once we have received and processed the return, we will issue a credit to the credit card or PayPal account used for the original purchase, covering the product amount plus any applicable taxes. We will only refund the original shipping and handling costs if the return is due to an error on our part.

SOLE AND EXCLUSIVE REMEDY
The return options above are the sole and exclusive remedies provided by JC Golf Balls, and represent JC Golf Balls’ sole liability and responsibility related to the products. These options are in lieu of all other remedies by contract, law, or equity.